"For 75 minutes, she held the entire audience in the palm of her hand and it wasn't at all a mystery. She was entertaining, insightful, and incredibly gifted at communicating. She had basic thoughts and deep thoughts, making us all think about how we handle high conflict mediations and how we communicate with people.

I can't thank Dr. Dupree enough for the fantastic presentation she gave. It made us think as well as feel positive and confident about handling high stress situations."

Robert Cohen, Esq.

Beverly Hills Bar Association

UNLEASHING TRANSFORMATIVE

CONFLICT RESOLUTION

RELATED PROGRAMS

BREAKOUT SESSION

Managing Emotional Dynamics
in Mediation:

4 ways to overcome conflict
for successful outcomes

Join Dr. D for a highly practical program that equips participants with the tools to handle emotionally-intense disputes with the finesse and grace of a highly skilled conductor. Attendees gain valuable insights and practical behavioral strategies applicable to real-life case scenarios.

INTERNAL HALF DAY WORKSHOPS

Emotional Intelligence
in Conflict Resolution:

Navigating Intense Disputes
with Finesse and Grace

Join Dr. D. for an immersive and transformative half-day internal workshop that equips participants with the tools and strategies to navigate emotionally-charged disputes using tools employed by seasoned mediators. Through interactive exercises, engaging discussions, and practical applications, attendees gain insights into their levels of emotional intelligence and communication styles, while becoming stronger at collaborative problem-solving.

Executive Summary

Discover the secrets to conducting effective and emotionally intelligent mediations. Dive deep into the cognitive distortions and emotional triggers behind complex disputes and learn behavioral methodologies to navigate intense conflicts. This engaging and dynamic keynote challenges traditional thinking with innovative mediation strategies to advance attendees’ standing as a highly sought after practitioner.

Behind every legal dispute there is a factual case and an emotional case. In mediation, emotions often run high, increasing the complexity of the dispute resolution process. What factors contribute to the heightened intensity of certain conflicts? And how can we effectively address these intricacies to make mediation more effective?

In this keynote we explore the cognitive distortions and emotional triggers that underlie the challenges surrounding the mediation process. By exploring real-life case studies, Dr. Debra shows attendees how to uncover and understand the human aspect of parties in dispute.

Using effective communications strategies, attendees discover how to transform the dispute resolution process by leveraging the “soft skills” that drive ethical, effective, and successful resolutions.

This is not your typical evaluative approach centered around legal considerations and factual assessments. Instead, this keynote emphasizes the development of soft skills that are often overlooked but crucial for establishing lasting resolutions.

Learning Points/Objectives:

  • Identify the cognitive distortions and emotional triggers that contribute to emotionally-intense disputes in mediations.

  • Understand the importance of soft skills in mediation practice and their impact on successful resolutions.

  • Explore innovative approaches to mediation practice, encouraging creative thinking and out-of-the-box solutions.

Attendee Take-Aways:

  • Insights into the human aspects of mediation and the role emotions play.

  • Behavioral strategies to effectively redirect emotionally-intense disputes toward closure.

  • Innovative approaches to mediation that challenge traditional thinking and open up new possibilities for productive resolutions.

Style for Attendee Engagement:

Dr. Debra’s style is energetic, humorous and dynamic. She ensures that her presentations are not just inspiring but also practical. She provides actionable takeaways that empower attendees to implement what they've learned and truly make a difference in their own mediation practices.

Dr. Debra Dupree is a Dispute Resolution Master and International Keynote Speaker. She was featured in July 2023 at TEDx Taft Avenue on “We’re Talking but Are We Really Communicating?” and as a keynote speaker for SCMA’s August 2023 Employment Mediation Institute at Loyola Law School on “Why Aren’t They Listening? Redirecting the Disputant’s Mindset” – both received rave reviews. SCMA asked her back as a featured speaker for their October 2023 Annual Conference, partnering with co-presenter Harold Coleman. The two were also featured at the October 2023 ABA DR’s 20th Advanced Mediation and Advocacy Institute, and as Guest Speakers during ASU’s Mediation Week, sponsored by the Lodestar Mediation Training Institute at the Sandra Day O’Connor College of Law.

She is an active member of the ABA Dispute Resolution section and an AAA faculty member in basic/advanced techniques for mediators/advocates/arbitrators, and a Member of their Employment Mediation Panel. Her specialties range from employment, disability and personal injury, and business partner relationships.

Learn How Others Have Been Inspired!

Robert Cohen

Attorney, Mediator

Beverly Hills Bar Association – Co-Chair

Ty Bourdony

Primary Mediation Trainer Director

Mediation Center of Central Florida

DID YOU KNOW…

When you book Dr. D for a keynote you get a complimentary related breakout on the same topic on the same day?